Dear Zak,

This is something I’m afraid I cannot explain.
Not in a short note, in any case.

My sincere apologies.

Ms Yegel — or Martha, as she’s known to most of us — I am sure meant no harm or disrespect.
She’s unaware of how you’re feeling or how you see her. Or the others, for that matter.

I am aware of what has passed between the two of you and I’m sure we’ll find a solution that will put your mind at ease.
It’s a cliché, but trust me: it’ll be alright.
Give me a day or two and I’ll come back with something more specific, okay?

Hugs, I hope you’re fine with them,
Andrei